This machine’s software was a monster to remove from my computer.
The machine by itself is harmless, but when I installed the optional software that came with it, I had trouble.
First of all, the program was worthless to me and I wanted to uninstall it after I realized it was nothing we wanted on our computer.
My anti-virus program, Comodo, has been telling me that ucreate.exe was doing suspicious things on my computer.
I tried to manually delete the files but they wouldn’t go away. I got an “access denied” and “permission required” error.
I tried many tricks, using CMD, the command line tool, etc. Here is what finally worked on my Vista machine:
Reboot into safe mode. To do that: Restart computer. After you see the motherboard’s BIOS messages, press and hold F8 on the keyboard. Windows asks what kind of safe mode you want. I selected safe mode with command line.
Navigated to the folder using this command:
cd C:\Program Files (x86)\Radica\UCreate\Music\
I still could not delete the folders, though, even in safe mode. Rebooted the computer again, this time into regular mode. Once in normal Vista running mode, I again tried deleting the folders using Explorer and that finally worked, too. No more files or Radica folder on my computer. It’s gone!
We can still play music on the machine, but I will not connect it to my computer again. I thought I should put some notes online in case you have this problem as well.