This machine’s software was a monster to remove from my computer.

Radica U-Create, by Mattel

Radica U-Create, by Mattel

The machine by itself is harmless, but when I installed the optional software that came with it, I had trouble.

First of all, the program was worthless to me and I wanted to uninstall it after I realized it was nothing we wanted on our computer.

My anti-virus program, Comodo, has been telling me that ucreate.exe was doing suspicious things on my computer.

Comodo shows activity on my computer even AFTER I uninstalled the program.  (Click for bigger view.)

Comodo shows activity on my computer even AFTER I uninstalled the program. (Click for bigger view.)

I tried to manually delete the files but they wouldn’t go away.  I got an “access denied” and “permission required” error.

I tried many tricks, using CMD, the command line tool, etc.  Here is what finally worked on my Vista machine:

Reboot into safe mode.  To do that:  Restart computer.  After you see the motherboard’s BIOS messages, press and hold F8 on the keyboard.  Windows asks what kind of safe mode you want.  I selected safe mode with command line.

Navigated to the folder using this command:

cd  C:\Program Files (x86)\Radica\UCreate\Music\

Delete UCreate.exe: 

del UCreate.exe

I still could not delete the folders, though, even in safe mode.  Rebooted the computer again, this time into regular mode.  Once in normal Vista running mode, I again tried deleting the folders using Explorer and that finally worked, too.  No more files or Radica folder on my computer.  It’s gone!

Radica-U-Create

We can still play music on the machine, but I will not connect it to my computer again.  I thought I should put some notes online in case you have this problem as well.



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