How to reinstall Juice Podcast Receiver

Or... How to find a better podcatcher

edited by Earl on Feb-07-2010

Juice logo

Getting an error with your Juice Podcast Receiver like the one below?

Juice Error

Here's how I fixed it on my computer. Edit: I later found a problem with this "fix". After I quit out of Juice, the error comes back the next time I open it.  This method only seems to give me one session of the program back. This solution works only as long as I don't quit out of the program or reboot the computer.  Maybe this will work on your computer, though.  A visitor from France confirmed that this fix works even after rebooting and restarting.  Comments from others also show success getting Juice to work again.  One visitor simply deleted the "My Received Podcasts" folder.   (I ended up installing a different podcatcher on my Windows XP machine.  But I still run Juice on my Vista machine with no problems.)

Specific problem I had

One day I simply tried opening the Juice program, version 2.2, on my Windows XP machine and received the error message:

Errors occurred

See the logfile 'C:\Program Files\Juice\Juice.exe.log' for details

After I press the OK button, the program closes and I am left staring at my desktop. The program won't run. It won't stay open. It just closes every time after I press the OK button.

The solution that worked for me


Another option: Try a different podcatcher program. One free, open source alternative for Windows: Doppler.

dopplerwebheader (4K)

I like it better than Juice, but I still use Juice on my Vista machine.  For my Windows XP machine, I like how Doppler displays the show notes and more details for each file than Juice does.

show-notes-doppler (57K)

And, of course, I like that the program is actually functioning, unlike Juice on my machine.  I will admit that I used Juice for over a year and was grateful for the coders that made it free.  However, Doppler is also free and it is working better for me.

Doppler may be download at dopplerradio.net




Comments


Wayne - Saturday, October 25, 2008 at 7:06 PM

Do you know whether Doppler runs on Vista?
Or, are there any adjustments which need to be made?


Earl - Saturday, October 25, 2008 - edited Feb-07-2010

I am running Doppler on Windows XP Pro.  According to a Doppler update notice, Doppler works on Vista.  The post says that Vista is the main OS used by the Doppler admin, so it must work on his setup with Vista.  I don't know if he had to make any tweaks to make it work.  Doppler 2.0 will not work with Vista, but Doppler version 3.0 Beta might work.

nutty - Saturday, March 7, 2009 at 05:51 AM

I got the same problem on my computer. Unfortunaly doppler do not work either: he goes verry slow. Further more I 'm not able to find out where the files are on my computer. This is why I tried your solution and at the moment it still work even if I closed it or rebooted my computer.
(excuse me for my English cause i'm french and i'm not use to speak it about computers issues)

Earl - Saturday, March 7, 2009 at 11:35 AM

Salut, nutty, merci de confirmer que Juice travaille pour vous, même après le redémarrage et redémarrer.

Voici une façon de trouver les fichiers qui Doppler téléchargements:

English:  Hi, nutty, thanks for confirming that Juice works for you even after you reboot and restart.

Here is one way to find the files that Doppler downloads:

Doppler_find_downloaded_files.jpg

1.  Click on the podcast you want to find.

2.  Click on the Files tab

3.  Right-click on the specific file that you want to find.

4.  A menu pops up.  Click on Open containing folder and you will be taken directly to the location where the files are saved.

Pirat - Friday, May 29, 2009 at 2:56 PM

I know this is a bit after the fact but, for me, all it took was deleting the My Received Podcasts folder Juice creates in your My Documents folder when you first open it. Deleting the folder allows you to open Juice again at which time it will recreate the podcasts folder. This doesn't matter if you go into Juice preferences and change your default download folder to something else you created (in my case simply c:\podcasts)


Earl - Saturday, March 7, 2009 at 11:35 AM

Thanks for sharing that, Pirat.  Hopefully your tip will help someone.  I still run Juice on my main computer and run Doppler on the other computer that kept having this problem.  So I'm running both podcatchers.  If I see this problem again, I might give your fix a try.

Lauren - Sunday, July 19, 2009 at 1:29 PM

Thanks for this. I did a fresh install of Windows and needed the app file location to restore my Juice history. I closed Juice, copied the application data files to my new directory and restarted Juice. Worked like a charm. My entire download history magically reappeared. This was a huge help.

Earl - Sunday, July 19, 2009 at 5:41 PM

Well cool, glad you got your podcast subsciptions working again.  For others reading, Lauren found her folder here.

izmahoby - Saturday, February 6, 2010

Here is another solution to the above problem, which kept me from even reinstalling:

I keep my podcasts on one of a few external drives that I plug into my laptop so occasionally have this error message. If Juice cannot find the download directory it won't start. That means when Windows assigns a different drive letter to the external drive than the last time, or I move the location of the files, Juice won't start. To further complicate things after the uninstall the Juice software and settings stay on your computer. You can't just delete the the files in C:\Program Files\Juice in order to do a successful reinstall to fix this. Actually you don't need to do a reinstall at all, but if you do want to do a reinstall you also need to delete the program's settings files. This is where my solution comes in.

Go to the folder C:\Documents and Settings\[username]\Application Data\iPodder and open the  config file named ipodder in notepad. Scroll down to download_dir = u' . Check that the directory listed here is the same as the location of your podcasts, or at least the directory actually exists. Save the config file and restart Juice.


Earl - Sunday, Feb-07-2010

Thank you, izmahoby, for sharing that.  I have been using Juice problem-free on Vista for the past year.  I gave up on using it on Windows XP.  Your tips could surely help others to get Juice working on XP.  Cheers!

   
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